Privacy Policy

We do not sell, trade or otherwise transfer to outside parties your personally identifiable information.

Data We Collect

We may collect personal data that you voluntarily provide when you interact with our Website, including:

• Name, email address, phone number (via contact forms, inquiry forms, or the contact us page)

• Any other information you choose to provide in messages or communications (e.g., company name, details about your enquiry)

• Implicit data collected automatically: IP address, browser type, device type, pages visited, time & date of visit, and referring/exit pages — collected via analytics, server logs, or other tracking mechanisms

How We Collect Data

• Directly from you — when you submit a contact form, send us an email, or otherwise provide information voluntarily.

• Automatically — via server logs or analytics tools that collect technical and usage data such as IP address, browser/device information, and visited pages.

• From third-party services — if you interact with third-party plugins or services embedded in our Website (e.g., analytics, contact-management tools), they may collect information depending on their own policies.

SMS Consent and Phone Numbers

As part of our messaging practices, SMS opt-in data and phone numbers collected for SMS communications are kept confidential and are not shared with any third parties or affiliate companies.

Consent for SMS Communication

By providing consent to receive SMS messages from Sovex, you acknowledge and agree that your information will be used only for the purpose for which it was provided and in accordance with this Privacy Policy.

Types of SMS Communications

If you opt in, you may receive SMS communications related to your interactions with us, including appointment reminders, project updates, follow-up messages, and customer care notifications.

Standard Messaging Disclosures

• Messaging frequency may vary.

• Message and data rates may apply.

• You can opt out at any time by texting "STOP".

• For assistance, text "HELP" or contact us at (615)844-3316